24 Hour Cancellation Policy:
We understand sometimes we can not predict life and events that may occur, but we ask that you respect our time that we have booked especially for you. If you are not able to make your appointment we ask that you give us 24 hours notice for all services.
We would love to service your children but ask that you respect the time that others are spending in our salon to relax. If your children are not receiving services we ask that they be accompanied by an adult in our reception area.
Product Return Policy:
Products may be returned within 14 days from time of purchase for a store credit or exchanged for a different product. Unfortunately, we can not return products for a refund.​

Returned Check Fee:
A $35 charge will be made for all returned checks.
Cell Phone Policy:
In order to provide our guests with a relaxing environment we ask that you kindly turn your cell phone to silent or vibrate.

Serendipity Hair Studio Polices